Ideas Centre: Frequently asked questions

This page provides answers to questions you may when using the Ideas Centre. As well as general information, there’s sections on registering, submitting ideas, commenting, voting and reporting issues and getting help. If your question isn’t covered here please contact ideascentre@greenwich.ac.uk

About the Ideas Centre

  1. What is the Ideas Centre?

    The Ideas Centre is an interactive tool to help us share ideas about the work we do at the university. We want to use it to encourage collaboration and for staff across the university to discuss topics of interest informally and effectively to get feedback and help create solutions.

    Any posts which contravene the Acceptable Use Policy (available in the Ideas Centre) and/or the IT/Staff Rule of Conduct will be edited or deleted by an administrator. All posts should aim to stimulate constructive feedback, be focussed on sharing best practice and be supportive of colleagues.

  2. What are Featured Ideas?

    Featured Ideas are ideas the administrators want to showcase; these can change regularly, and ideas may be showcased to encourage discussion or to raise awareness of ideas that have had little interaction.

  3. What are Popular Ideas?

    Popular Ideas are the ideas which are the most active in the Ideas Centre.

  4. What are Recent Ideas?

    Recent Ideas are the ideas which have been submitted most recently.

  5. Where else can I see the ideas submitted?

    You will be able to see all of the ideas submitted in the Ideas Centre. A rolling feed of ideas and/or comments will be added to the Staff Portal home page, so you will be able to view some of the activity there.

  6. Who else can see the ideas submitted?

    The Ideas Centre is an open tool, and should therefore only be used for non-confidential items. Only members of the University of Greenwich community can comment on and vote for ideas, but although indexing has been restricted, ideas may be viewable outside of the university community.

    Registering

  7. Why do I need to register?

    You can view content in the Ideas Centre without registering, but all ideas and comments in the Ideas Centre need to be attributable to staff in the university, hence the need to register. This not only allows us to follow up on ideas that need further exploration, but it also means that if any inappropriate behaviour takes place we are able to deal with this quickly and efficiently.

  8. How do I register?

    You can register using the ‘sign up here’ link on the Ideas Centre main page. You will need to enter a ‘display name’ and university email address to complete this. Your display name will show alongside all ideas and comments you make in the Ideas Centre, this should be in lower case and without spaces. Please do not use your university short code in this field.
    You will receive an email, to your registered email address, providing your system generated password, which we recommend you change the first time you use the system.

  9. Why can I only register with my university email address?

    Access to the Ideas Centre is restricted to university staff, therefore only email addresses with a University of Greenwich suffix are permitted to register on the system.

    Submitting an idea

  10. How do I submit an idea?

    To submit an idea click on the ‘Submit an idea’ link in the header of the Ideas Centre. You will be prompted to enter a title for your idea, the details of it. You are able to upload images or PDF files only, that help explain or support your idea.

    You should also choose an appropriate category and tags for your ideas, as these will help with the analysis we will need to complete on all the ideas submitted. You can suggest a new category for the administrators to approve if you feel none of the existing categories are a good fit. If a new category is approved it will be automatically added to your idea.

    You should also choose the appropriate tags to add to your idea, unlike categories, if you add a new tag, this will be added to your idea immediately.

    Once you have completed all the fields, and checked your idea, then click on Submit Idea. Please note: once you have submitted your idea you will be unable to edit it without contacting an administrator.

  11. Why can I only upload image and PDF files with my idea?

    The reason for this is to prevent documents with viruses being uploaded and shared widely across the university. While images and PDF files can contain viruses, it is less common than other file formats.

  12. What categories do I use?

    There is a short list of categories already in the Ideas Centre, these relate to the topics the Ideas Centre is being used for, and so you should choose the most appropriate one.

    If you don’t think your idea fits into any of these categories you can click ‘Suggest New Category’ and type in a category for the administrators to approve. If the administrators approve your suggestion it will be automatically added to your idea and available for other people to use.

  13. What tags do I use?

    You should also choose the appropriate tags to add to your idea, unlike categories, if you add a new tag, this will be added to your idea immediately and available for other people to use.

  14. How do I add a new tag?

    To add a new tag click on the ‘Add New Tags’ link and type the new tags you would like into the box displayed. You can submit multiple new tags but separating them with a comma. The tags you create will be available for everyone to use, so please do check they don’t exist already before creating a new tag.

  15. How can I edit or delete my idea?

    Once submitted you are unable to edit or delete your ideas, you can contact the administrators who will provide further advice.

  16. How are ideas moderated?

    Ideas are reviewed daily, and we encourage a wide range of ideas from staff across the university. Any ideas that contravene the IT and Staff Codes of Conduct will be redacted or deleted by an administrator. If you believe an idea or comment(s) contravene the IT or Staff Codes of Conduct then please contact the administrators by email immediately, giving details of the post you are reporting.

    Commenting on ideas

  17. How do I comment?

    To comment on an idea, click into the idea and scroll down to the ‘Leave a Reply’ box. Enter your comment in the box provided and press Post Comment.

  18. How can I comment anonymously?

    We encourage you to comment openly as much as possible, and therefore if you want to comment anonymously you should consider if that comment should be left at all. You can withhold your name from a comment, and we understand there may be rare circumstances where you may want to do this, however if everyone were to withhold their names for all comments we do not think we would get as much value out of the Ideas Centre.

    If you choose to withhold your name on a comment, your name and IP address will be visible to the Ideas Centre administrators.

  19. How can I edit or delete my comment?

    Once submitted you are unable to edit or delete your comments, you can contact the administrators who can provide further advice.

  20. How are comments moderated?

    Comments will be reviewed daily, any that contravene the IT and Staff Codes of Conduct will be redacted or deleted by an administrator. If you believe a comment or comment(s) contravene the IT or Staff Codes of Conduct then please contact the administrators by email immediately, giving details of the comments and post you are reporting.

    Voting on ideas

  21. What am I voting for?

    You can vote on every idea submitted in the Ideas Centre. You can vote ‘thumbs up’ to show your support for the idea, or vote ‘thumbs down’ to disagree with the idea proposed.

  22. How do I vote?

    To vote, click into an idea (by clicking on the idea title) and click the green thumbs up to show your support or the red thumbs down to disagree with the idea.

  23. How can I change my vote?

    Once you have voted for an idea, you are unable to change your vote.

  24. Can I see who’s voted for ideas?

    You are unable to see individual votes, but on the Votes Summary you can see which ideas have been voted for and the number of ‘up’ votes and ‘down’ votes.

    Reporting issues and getting help

  25. How do I report an issue and/or get help using the Ideas Centre?

    If you experience problems using the Ideas Centre, please contact the administrators by email.

  26. How do I report a post which I believe contravenes the terms of use?

    If you believe a post contravenes the IT or Staff Codes of Conduct then please contact the administrators by email immediately, giving details of the post you are reporting.